Genesis BCS always put their customer first & have great patience.
The transition to a modern IP system went as smoothly as I could have possibly hoped for, and I know that is almost all because of Genesis.
"Genesis BCS has excellent excellent voice and data services. No matter the size of your business, they can help increase productivity and eliminate worry about business communications." Voip-Catalog.com
Genesis BCS communicates with customers very well and can solve their problems. They were very prompt in addressing the situation at hand.
10/10 technical expertise, reliable service, follow-up, & cost effective. I feel like they will always be there when I need them.
The ShoreTel system they provided me with had a stable platform, was cost effective, and east to maintain/configure.
I would like to acknowledge and express appreciation for the service provided by Alan of Genesis when working on cabling projects that I have been involved with your company. Beginning earlier this year, from day one of my working with Alan on every cabling project for various companies I represent he has been reliable, prompt, comprehensive (in approach and actual work) and represented Genesis in a manner which enhances your reputation.
Genesis BCS has a small, very knowledgeable group that can answer any question and solve any problem. The ShoreTel system they provided us with has been a simple and flexible system that is easy to maintain.
We were highly satisfied with their great service. We recommend them highly.
We are highly satisfied with the solution Genesis BCS provided us with. We definitely appreciated all the times they responded in a timely manner. Would highly recommend them.
Boiled down, I know when I call Genesis, someone knowledgeable will answer the phone and will help me, period, end of discussion.
Our initial questions, no matter how intricate or complex, were answered by their sales & technical team in a timely manner. This is something their competition failed to do.
From sales to installation, the overall experience was professional, courteous, patient, and worth recommending to other businesses.
Genesis offers top-notch quality and excellent customer care service. Across the board, we are always pleased with their work.
Genesis did an excellent job listening and understanding our requirements, and proposed a solution that matched our needs perfectly.