Genesis Sales

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SALES: 713-865-7699      SERVICE: 713-865-7655

About Genesis BCS

With Genesis, You’re Covered.

Genesis BCS is a 39-year-old Houston based communications technology solution provider with a proven track record of customer satisfaction. We provide the right combination of services and products to enhance your organization’s productivity and profit.

Genesis is Texas based and family-owned. We work to demonstrate our core values of honesty, integrity, friendliness, and professionalism in everything we do. Our customers range in size from 5 employees to 5,500. No organization is too big or too small to benefit from our products and expertise.

In today’s business environment it is important to have a partner that listens and understands what it takes to compete by utilizing the latest in business technology. We promise to carefully listen to your needs and present a solution that will best serve your organization in the long-term. We’re sincerely dedicated to cultivating relationships with our customers that last more than weeks or months, but years and more.

This is how we add value:

  • Decades of experience with over 4,000 accounts installed and serviced in Houston and across Texas
  • An excellent D&B rating that allows us to purchase all amounts and types of products
  • A unique one hour emergency guarantee, money backed
  • The top rated products in our industry
  • A company culture dedicated to customer service: Genesis has among the Top 5% ShoreTel dealers out of 1,500 world-wide in customer satisfaction that was graded on the NPS format, a worldwide used, customer service, metric system.
  • End-user training, for the life of the system, by certified educators included with our systems to enhance your use and productivity
  • Industry leading systems including VoIP, SIP, and hybrid systems for your best solution
  • Multiple awards and industry recognition including awards from Ernst and Young, Southwestern Bell, Iwatsu VoIP, ShoreTel VoIP and other partners for customer satisfaction and volume
  • 50% of our employees have a 8+ years of experience at Genesis BCS, which equates to a group who know how to take care of our customers

 Our Mission Statement:

To consult, innovate and design world class value added business communication solutions while delivering improved productivity and operational excellence.

Our Vision Statement:

To become the preferred provider of reliable/high quality voice, video, and data network solutions and services in the Texas and global markets through a commitment to quality of service, products and customer satisfaction.

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