Every day, the world is becoming more and more technology driven. If you are a business owner in today’s world, then you know the importance of properly leveraging IT to get a step ahead and a foot above your competitors. But, if you are not a larger company, with tons of capital to leverage, then how do you afford an IT staff? And if you can, how do you pick the right fit? How do you know his or her strengths? Are they experts in databases, security, networks, software? You are not an IT person, nor should you be. You are a highly specialized professional in your field, with an effective business model, and that’s why you have been a successful business owner. But that’s not enough anymore. Technology can now take you further than you ever thought you could go.

If you are like one of our lucky customers with an amazing IT staff, then odds are they are stretched pretty thin. Genesis BCS is their best friend because we offer supplemental services to assist system admins and IT staff so they can concentrate on the important projects. Projects that positively impact your bottom line.

That’s where Genesis comes in. We have been working on the most sensitive networks in the world for over 15 years – Voice Networks. Because voice is real time, the networks they live on must be built just right. And every companies’ network is different. Very different. But we’ve seen it all. If fact, we’ve had customers tell us, “we are so tired of our IT company, why don’t y’all do MSP work?” We here at Genesis looked at each other and said, “yeah, that’s a good point.” So, for a while now we have been building the back end to support our customers request with some of the most advanced MSP software to date. So we are now proud to formally announce the new IT managed service provider, or IT MSP division of Genesis BCS. We can now offer you:

Managed and monitored firewalls, wired and wireless networks

• Monitor and maintain all network hardware.
• Proactively keep all security and firmware patches on the network up to date for best security.

Managed endpoints

• Monitor and maintain all PCs, Macs, smartphones, and servers on your network.
• Provide proactive firmware updates.
• Maintain virus, malware, and ransomware security on all monitored devices including a $1,000 per end-point ransomware insurance policy.

Help-desk Support

• 24x7x365, business hours, and off hours Tier 1, Tier 2, and Tier 3 help desk support for all employees by chat, email, or phone.

Managed back-ups

• Provide both onsite, cloud, and hybrid back-ups of servers and user devices.

Other services like end-user training, penetration tests, and migrations from premise-based solutions to the cloud.

 Genesis BCS is now offering a no cost IT assessment where we conduct a detailed audit of your environment and run security software on your network to identify threats.