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Business Phone Systems

VoIP Can Drastically Improve Productivity

If you’re looking for a VoIP Phone System for your business, but aren’t sure where to start, you’ve come to the right place. Genesis BCS has been selling phone systems to Houston businesses of all sizes for three decades. No company is too small or too large to benefit from a modern phone system. Thousands of businesses across the nation, and some around the world, have relied on Genesis to provide them with an honest assessment of their needs, and we’re proud to have a reputation of honesty and a no-pressure sales process. We are dedicated to helping businesses enhance their communication infrastructure and streamline operations. In today’s fast-paced digital world, efficient and reliable communication is crucial for success. That’s where UCaaS (Unified Communications as a Service) comes into play. In this article, we will explore UCaaS and its potential to revolutionize your business communication solutions.


If you’re interested in reading on for yourself, be our guest (our knowledge is your knowledge!) If not, we can walk you through the process!



Two Great Options for VoIP Business Phone Systems – OnPrem or Cloud Based


Perhaps terms like VoIP, Unified Communications, PBX, and Redundancy sound like a foreign language to you. Don’t worry! That’s why we’re here! We’ve broken down our two most popular VoIP phone system offerings below to help you get a head start.


What is UCaaS?

UCaaS is a cloud-based communication solution that combines multiple communication tools into a unified platform. It enables seamless integration of various communication channels, such as voice, video, messaging, and collaboration tools, all accessible through the internet. With UCaaS, businesses can simplify their communication infrastructure, enhance productivity, and reduce costs.

Benefits of UCaaS

Improved Collaboration and Productivity

UCaaS fosters effective collaboration by bringing teams together regardless of their geographical locations. Through integrated features like video conferencing, screen sharing, and instant messaging, employees can collaborate in real-time, leading to faster decision-making, increased productivity, and enhanced teamwork.

Scalability and Flexibility

UCaaS offers scalability, allowing businesses to easily add or remove users, features, and services as needed. This flexibility is particularly beneficial for growing organizations or those with fluctuating communication requirements. With UCaaS, you can scale up or down effortlessly, ensuring you only pay for what you need.

Cost Savings

By adopting UCaaS, businesses can eliminate the need for expensive on-premises infrastructure and maintenance costs. With a subscription-based model, you pay for the services you use, avoiding significant upfront investments. UCaaS also reduces long-distance communication expenses, as calls and meetings can be conducted over the internet.

Enhanced Mobility

UCaaS empowers employees to stay connected on any device, anywhere, anytime. Mobile applications and softphone clients allow users to access communication features seamlessly from their smartphones, laptops, or tablets. This mobility improves remote work capabilities and supports the modern workforce’s need for flexibility and productivity on the go.

Key Features of UCaaS

Voice and Video Communication

UCaaS provides high-quality voice and video calling capabilities, ensuring crystal-clear communication. Whether it’s one-on-one calls or large conference meetings, UCaaS offers reliable and secure connections, enabling efficient communication within and outside your organization.

Messaging and Collaboration Tools

UCaaS platforms often include messaging and collaboration tools such as instant messaging, file sharing, and virtual workspaces. These features streamline communication, foster teamwork, and simplify project management by centralizing conversations and documents in one place.

Integration with Business Applications

UCaaS seamlessly integrates with other business applications such as Customer Relationship Management (CRM) systems, email clients, and productivity tools. This integration enhances efficiency by enabling users to access communication features within their familiar workflows, eliminating the need to switch between multiple applications.

Implementing UCaaS at Genesis BCS

At Genesis BCS, we specialize in UCaaS implementation and customization to fit your unique business needs. Our experienced team will assess your current communication infrastructure, design a tailored UCaaS solution, and ensure a smooth migration process. We provide ongoing support and training to maximize your investment in UCaaS and help your business thrive.

UCaaS is transforming the way businesses communicate, collaborate, and operate. With its comprehensive features, scalability, cost savings, and mobility advantages, UCaaS is a powerful solution for organizations of all sizes. Embrace the future of business communication by partnering with Genesis BCS to implement UCaaS and unlock new opportunities for growth and success. Contact us today to learn more about our UCaaS services and how we can assist you.

On-Prem that is Ideal for a Small or Mid-Size Business

What makes ESI a great phone system? First, ESI is a Texas-based company in business for over 25 years, achieving profitability every year of its existence.

Second, the phones themselves are famously easy to use ESI goes so far as to build a “Help” button into each handset, which will walk you through a large number of tasks.

Third, and perhaps most importantly, ESI business phone systems are very price aggressive. It’s difficult to beat the combination of quality, richness of features, and incredible price offered by ESI.

On-Prem that is Ideal for a Mid-Size or Large Business

ShoreTel exploded onto the VoIP phone system scene back in 1996, and business adoption has soared ever since. What makes ShoreTel the Genesis BCS preferred solution for many mid-size and enterprise-level organizations?  First, ShoreTel describes their VoIP business phone system as “Brilliantly Simple” – and that couldn’t be more true. Their admin console is among the simplest in the industry.

Additionally, ShoreTel boasts the lowest Total Cost of Ownership of any of the major phone systems – guaranteed!

Why Genesis BCS?

Let’s be honest: there are dozens of fine VoIP Phone System providers in Houston. But we believe, and our customers agree, that we stand out above the rest.

  • Genesis is 40 Years Old: We’ve served Houston for decades – providing the absolute best solutions for businesses. Our installations go smoothly, and our friendly staff will make sure you’re comfortable every step of the way.
  • Genesis offers a 1 Hour Emergency Guarantee – Should your phone system suffer any kind of catastrophic event, Genesis promises to be working on a solution within the hour, day or night, year round – and that’s a money-backed promise. That’s a peace of mind other communications technology providers can’t or won’t match.
  • Free End-User Training for the Life of the Phone System
  • Customer Service Oriented – We’re consistently receiving awards from our vendors recognizing our high level of customer satisfaction.
  • We’re Christian Owned – and always strive to do business the right way.