Some people would swear by their office desk phone. They would consider it one of their most reliable tools when it comes to operating a business. Others would consider a typical office desk phone binding, and would prefer a more hands-free and mobile solution for their communication needs that can go with them as they travel. Whatever option you prefer for your business, it needs to benefit, not complicate the lives of your employees. Fortunately, there’s a solution available that works like a desk phone but also keeps you mobile, all while keeping communication as simple as possible.
The solution is called the softphone, and by the simplest definition, is a piece of computer software that acts like a phone and allows the user to make telephone calls through their PC. Listed below are some of the top benefits of incorporating a softphone into your business today. Keep reading!
1) Freedom of mobility – With a softphone, you can move about around the office, or even leave the office and be on the go. You are no longer bound to your office desk, but can still operate business as usual and makes telephone calls as if you were sitting at your desk.
Also, with a softphone on your side that’s connected to your laptop, you don’t have to pull out your cell phone to make calls and have to worry about running into bad signal that might disrupt a potentially important business call. This means you also don’t have to hand out your personal cell phone number when travelling.
You also can forget about ever purchasing an international phone or calling card again. Cheers to no more long distance calling fees!
2) Work & cost efficient – Making a call, creating/joining a conference call, and even transferring a call is relatively quicker when done using your computer. It’s basically just a few clicks away. Also, when you use a softphone, most likely than not you are using an earpiece, which frees up your hands to carry on about your work whilst making calls. There are also no obstructive wires to get in the way.
And who doesn’t love saving money? Because when you’re dealing with a softphone, the software is in your PC, and having to replace, upgrade, etc., can be a quick and easy thing to do when you’re dealing with this type of software. And let’s not forget the earpiece is also more affordable than a fully-equipped office desk phone. Lastly, softphones are a great option when it comes to expanding to more office locations because if you’re dealing with desk phones and not softphones, you would have to consider installing and moving landlines -all of which would cost a hefty price.
Overall, softphones in general are an affordable, mobile, and manageable choice for your business needs!
Interested? We bet you are. Contact us and let us give you a free consultation!