WOW!! Your team was amazing. Such a smooth transition and everything Micah said it would be. Sean, Walter and Sharon were great. It was a big step to leave the legacy of AT&T, Lucent and Avaya, but moving to ESI and Genesis BCS was a great decision. One complaint – we couldn’t get your team to eat any sweet treats while working. Gotta work on that… Thank you so very much. Truly a wonderful experience.
-Janice Jucker, Three Brothers Bakery
They do all they can to make sure I’m taken care of.
-Jeremiah Williamson, SETRAC
I really appreciate you guys always prioritizing my requests and getting them done quickly and with excellence.
-John Long, Tana Exploration
I would like to acknowledge and express appreciation for the service provided by Alan of Genesis when working on cabling projects that I have been involved with your company. Beginning earlier this year, from day one of my working with Alan on every cabling project for various companies I represent he has been reliable, prompt, comprehensive (in approach and actual work) and represented Genesis in a manner which enhances your reputation.
Genesis BCS has a small, very knowledgeable group that can answer any question and solve any problem. The ShoreTel system they provided us with has been a simple and flexible system that is easy to maintain. 10/10 Satisfaction
-James Mann, Laser Welding Solutions
Our initial questions, no matter how intricate or complex, were answered by their sales & technical team in a timely manner. This is something their competition failed to do. 10/10 Satisfaction
-JT Thomas, Prognosis Innovation Healthcare
We were highly satisfied with their great service. We recommend them highly. 10/10 Satisfaction
-Terri Burns, Haddington Ventures
We are highly satisfied with the solution Genesis BCS provided us with. We definitely appreciated all the times they responded in a timely manner. Would highly recommend them. 10/10 Satisfaction
-Barbara Hardin, North Shore Supply
Genesis BCS communicates with customers very well and can solve their problems. They were very prompt in addressing the situation at hand.
-Lee Herron, Team Worldwide
10/10 technical expertise, reliable service, follow-up, & cost effective. I feel like they will always be there when I need them. The ShoreTel system they provided me with had a stable platform, was cost effective, and east to maintain/configure.
-Steve Rhoden, HAM-LET
Genesis BCS always put their customer first & have great patience. 10/10 Satisfaction
-Dwayne White, Gulf State Home Buyers
From sales to installation, the overall experience was professional, courteous, patient, and worth recommending to other businesses. By the time I made the final purchasing decision, I was totally at ease with the professionalism and care that I know Genesis will provide my company.
-Shelly Kroll, United Capital
Since 2003 we have hired Genesis BCS expertise in telephone communication and have had a great experience with the quality of their work and the knowledgeable and friendly staff.
-Denys Argueta, Capital Bank
Genesis offers top-notch quality and excellent customer care service. Across the board, we are always pleased with their work. I recommend them and look forward to a long-term relationship with them.
-Kim Tran, Memorial MRI & Diagnostic
The time came to discuss a new phone system and Genesis listened to what I concluded was needed in a phone system. Genesis’ presentation for the phone system was exactly what I felt would meet our requirements. There was no attempt to influence me to add extras that are unnecessary. From the time I agreed to the purchase of the phone system until it was installed and working, Genesis was there for all my needs.
-Larry Cook, Houston Racquet Club
Genesis is nothing like we have all seen in the past with other telecom companies, where the sales person promises the world and disappears after collecting the check. Boiled down, I know when I call Genesis Telecom someone knowledgeable will answer the phone and help me, period, end of discussion. Genesis takes care of it all and then some.
-Wm. “Clay” Tillman, US Imaging