Recently, ShoreTel launched its new solution, ShoreTel Connect, and it is, without a doubt, gaining a lot of attention and praise. ShoreTel has always been known for setting the bar when it comes to making their product line the best of the best in the telephony industry, but now ShoreTel Connect is taking it even a step further with the introduction of Connect, which is a great improvement on ShoreTel’s already “Brilliantly Simple” product line.
So what makes ShoreTel Connect so revolutionary? Well, for starters, ShoreTel Connect is the only platform in existence that supports cloud, on-premise, and hybrid deployment models for its customers. All while maintaining its level of ease in user interface. In fact, ShoreTel Connect is so groundbreaking that Gartner®, Inc. has already placed ShoreTel Connect in the “Visionaries” Quadrant on its 2015 Magic Quadrant of Unified Communications.
Gartner’s Magic Quadrant takes into consideration 11 other UC solution providers and then evaluate them based on the following criteria:
- Completeness of vision
- marketing understanding
- market strategy
- sales strategy
- offering strategy
- business model
- vertical/industry strategy
- geographic strategy
- innovation
- Ability to execute
- product/service
- overall viability
- market responsiveness/record
- operations
- sales execution/pricing
- marketing execution
- customer experience
FUN FACT: Back in May 2015, Gartner also positioned ShoreTel in the “Leaders” quadrant of the “Magic Quadrant for Unified Communications for Midsize Enterprises, North America.
“We’re gratified that Gartner has recognized ShoreTel for its Connect platform, a single platform and user experience for cloud, onsite and hybrid deployments. We’ve always been known for finding a better way for business people to communicate with brilliantly simple solutions that are intuitive to use and adapt to the way people want to work. ShoreTel is helping customers determine how and when to move communications to the cloud and is pioneering hybrid options along the way.” – Mark Roberts, CMO of ShoreTel
If you would like to see the Magic Quadrant for yourself, check it out! And if you would like more info on ShoreTel Connect, reach out to us for a free consultation.
This will be game changer for companies wanting a communications solution with a ShoreTel HQ system with cloud based remote satellite users. All this will be managed from one interface. Great article, even better content! – Micah Granger, Genesis BCS