Any successful business needs a reliable and compatible phone system. But when investing in one, you need to be aware of who you’re purchasing it from, the initial cost, the long-term costs, and the potential savings. Below we have listed what to consider when your business is gearing up to invest in a phone system!
Connectivity Savings
Whether you have customers around the world or on opposite coasts, connecting to them reliably and at an affordable cost is essential. Using a business VoIP system makes calling anywhere in the world just as affordable as calling across the street. Both local and international long distance calling costs less when you use an internet connection to make your calls.
Reliability & VoIP
You need to be able to rely on your phone system, bottom line. System downtime can cost your business as well as take up valuable hours of productivity. A VoIP system like ShoreTel uses single site architecture, which offers reliable connectivity as well as scalability.
VoIP systems are not just reliable, they are portable. When anyone from your team is traveling and using mobile or even a hotel phone, they can access the exact same phone network as your employees in the office, making business trips more productive overall without any hiccups.
When Productivity Increases, Profits Do Too
The connectivity of the modern world means that in a huge range of industries more employees are able to work remotely. While this can make for happier employees and lower overhead costs, unreliable phone systems can eat up hours of productivity. VoIP lets remote employees access the same phone system – with the same reliability – as employees that are in-house. Increased reliability means increased productivity, which means more efficient employees. When your company can work more efficiently and manage time better, your wallet will thank you.
Long Term Cost Benefits
The main long-term cost benefit of a VoIP system is that you can feel secure in the fact that what you have invested was well worth the cost. Whereas standard phone systems and lines may need to be upgraded every few years, this is a non-issue for VoIP systems that work over internet lines. And when the system does need upgrading, such as for new handsets or new software, the VoIP vendor will cover the cost. Furthermore, most VoIP systems have technical training and support included in the initial cost, meaning no support costs over the life of the system. And of course, when you do business with Genesis BCS, you are in the best hands because your satisfaction is our #1 priority.
Increased Call Security
With 43% of companies experiencing some type of data breach in 2014, concerns about security are at an all-time high. Unlike standard phones, VoIP service providers can configure systems to use an encrypted Virtual Private Network (VPN) to offer increased security for the safety of your employees as well as your customers.
The short answer is that yes, VoIP service providers can certainly save your business money. Ready to take the next step and make the smart investment for your business? Contact us! Genesis BCS will be happy to help.