The day has finally come! *Cue the streamers and balloons!*
ShoreTel (SHOR) has finally released to the public the project they have been working on for years..ShoreTel Connect – a unified communications solution offered on a single platform and user interface. Now, users can communicate from the Cloud, on-site, or a hybrid combo of the two options. The company that is already known for being “brilliantly simple” has taken it up a notch because now businesses can have their IT deploy, manage, control, and secure their phone systems in an even more simple and unified way. Yay!
ShoreTel Connect has taken several years in the making, millions of new code, and some of the most intelligent minds in the field to create this single amazing solution. Although, ShoreTel was already bringing its customers the best of the best when it came to on-site and cloud-based unified communication platforms, there was still the issue of, “which one should I choose, on-site or cloud?” Now, that problem has been solved with Connect, which covers all aspects.
“Unlike other vendors that work either in the cloud or onsite and put the T on companies to choose how to best deploy and integrate disparate platforms, ShoreTel has done the hard work, and ShoreTel Connect provides flexibility for businesses of all sizes,” said ShoreTel Chief Marketing Officer Mark Roberts. “It also ensures that what companies select today will grow with them as their needs change in the future.”
ShoreTel Connect’s features include:
- Call handling/routing for office devices and mobile devices (in response to the increase of mobile employees)
- More collaboration tools to promote efficient and productive work environments such as IM, audio & web conferencing, desk to desk collaboration, & point-to-point HD video
- Collaboration apps with features that work on your smartphone, tablet, laptop, and wearable devices.
- Works with (CRM) systems.
- Specialized apps such as voicemail-to-text, emergency notification, record calls, and paging, & more!
The 3 ways in which ShoreTel Connect can be deployed are as follows. Which one will you choose?:
- ShoreTel Connect ON-SITE– An end-to-end UC solution on-site.
- ShoreTel Connect CLOUD – A fully hosted and managed end-to-end unified communications solutions in the Cloud.
- ShoreTel Connect HYBRID– Allows on-site customers to have applications delivered via the Cloud.
If you’re interested in this groundbreaking development from ShoreTel, don’t hesitate to contact us!