A new report out this week show’s ShoreTel, a pure VoIP business phone system manufacturer and provider of hosted, or cloud, phone systems, is rapidly adding to it’s lead in the market, at the expense of its competitors.
ShoreTel also increased market share in the Unified Communications as a Service (UCaaS) Private Network segment, and retains the number one position in that market, according to Synergy.
Peter Blackmore, CEO of ShoreTel, said the gains reflected the strength of their solutions.
“ShoreTel continues to gain in market share over our largest competitors who have experienced declining sales,” Blackmore said in a prepared statement. “By offering customers ultimate choice and flexibility in both on-premise and cloud solutions, we continue to win business. With investments in customer satisfaction programs, hybrid infrastructure, as well as our strong partner ecosystem, we expect to see continued long-term growth.”
Genesis BCS has been a ShoreTel partner for over five years, winning the ShoreTel MAP award two years in a row, and consistently ranking among the top Partners in customer service internationally.
Read more about ShoreTel’s success in unified communications the market…