Upgrading phone systems can be a big project. Many companies come to a disappointment when the phone system they end up with doesn’t quite fit the bill. You’d think finding a good phone system would be any easy task, and it can be, but making sure you avoid a few common mistakes can save your business both money and complications. Let’s talk about two classic mistakes businesses make when upgrading to a new phone system.
Classic Mistake #1: Investing in too much.
Investing in more than what they need is one of the most common problems businesses make when upgrading their phone system. This comes from not having a clear vision of the business and its style of work. While it’s always good to have adaptable system and all the latest features. Sometimes your business simply doesn’t need it. This is why it is vital to have a clear and accurate view of your business. Understand your growth potential, the features your employees will require to stay productive and what features they want in a new system. Because remember, the more features the higher the price. Purchase a phone system that your business can truly benefit from and get the most out of what you spend.
Classic Mistake #2: VoIP over Analog.
Analogs over VoIP can seem like the more financially friendly route for a new phone system. But change and time has to be taken into consideration. First things first, analog phone systems are dying. These kind of systems have just become more of a hassle to keep up with these days. With the cost of constant upgrades and carriers dropping analog phone systems, the system is not the long-term answer. VoIP is the answer for any size business looking to purchase a phone system. No matter your size, companies like ShoreTel and ESI have a product. From full onsite systems to cloud-based phone systems hosted miles away. They even allow you to pick and choose the features your business requires.
There are many mistakes that can be made when investing in a phone system for your business, but these are the two we constantly see throughout the year. Remember, before you upgrade, get a clear picture your business’ needs and wants, the potential for growth and always choose VoIP.