ShoreTel has made it a goal to please its customers with simplicity and adaptability. All of their phone systems are designed to fit both your needs and wants. But for some these needs and wants can be very difficult to meet and ShoreTel knew they needed to find a solution. Introduce the ShoreTel hybrid phone system. A combination of both the onsite and cloud phone systems provided by ShoreTel.
ShoreTel quickly discovered the struggle some businesses face when deciding between a onsite system and the cloud version. This is why they developed their unique hybrid system. The hybrid phone system is designed to provide a system that utilizes both their cloud and onsite systems. This makes deciding between the two much easier for those companies in need of each system’s features. This system allows a business to house their phone system onsite, backed by their own IT team, but still providing them the mobility of the cloud.
Many businesses have seen the cost-saving features of the cloud phone system. By having application upgrades and maintenance all handled by the service provider, businesses are able to cut cost when it comes to IT staff requirements. This same quality has transitioned into their hybrid phone system. You are not required to have an extensive on-site IT staff to manage, operate and update the system. The hybrid system allows employees to directly download new upgrades and features whenever they deem necessary. Then if any issues arise, ShoreTel’s customer service will be right there to handle any problem.
The hybrid system is also ideal for any business in a state of growth. For example, your business is growing with multiple locations. By utilizing a hybrid phone system your on-site portion of the system can be maintained in your headquarters. While all of your locations outside of the headquarters can be connected via the cloud. This allows you to manage multiple locations through one office. Also, allowing each location the ability to connect and utilize the features and contacts of the other locations.
For a lot of businesses, the idea of allowing data into the cloud can be intimidating. This problem alone is what stops customers when it comes to investing in a cloud system. ShoreTel does their best to guarantee data safety and keep businesses at ease with their use of the cloud system. Yet if you’re still uneasy, the hybrid system allows you to secure your system through your own network and backed by your dedicated IT staff. While still providing you with the features you found desirable in the cloud system.
With the hybrid phone system, ShoreTel looks to satisfy a whole new shade of businesses. With the extreme difference between a cloud system and onsite phone system, the choice of picking one for your business can be very difficult. With the Hybrid system, this gap is filling in and allowing customers the comfort of both worlds.
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