Business communication has gone through a lot. With huge advancements in technology around the world, communication has improved right along with it. From the invention of the phone to the computer, communication will continue to develop alongside technology in the aid of businesses. With big changes in technology around us, it can become easier to have a good idea of what is to come next.
We’ve already come to the time where communication can be done in the present no matter where you or the other are at on the planet. The only way to go from here, would be to further the quality of this communication experience and find a way to make it more personal. These communication forms are video conferencing, calls, and instant messaging. Video chat, obviously being the most advanced of the three. While video chatting is a huge advancement in technology and a very useful form of communication today, there is still plenty of room for development and change for the best of communication. The quality of video chatting is slowly becoming better and better over the years. With better bandwidth and video chatting software, video chatting is coming close to actually meeting with a person face to face. As cloud based phone systems are growing, so is cloud based video chatting. Another important development pushing forward in the future is a more personal experience in video chatting. Video chatting limits you to a narrowed view. The freedom of eyes to read body signals and bodies to touch, is half of the communication process. There have been great strides to improve this experience very recently in a form of communication using Virtual Reality, read more here.
All forms of communication are becoming one with technology like the ShoreTel Dock, combining your tablet or IPad with your phone system. Instead of having multiple devices, they can all be narrowed down to one form like the ShoreTel Dock. This is a simple and basic development in communication, but with a huge need.
The importance of a fluid mobile page is becoming more important. With BYOD becoming popular among businesses, mobile phones are being utilized even more in conducting business. With this we can expect a need for apps to assist those who choose to work from their mobile devices and more advanced calling and video chatting. Mobile devices are one of the most advanced pieces of technology today, and the line between mobile devices and an office communication system is becoming blurred. We could eventually find ourselves with a mobile device that could do all that comes with a complex office communication system, without the need for phone systems, or other clunky technology.
Technology is ever-growing aspect of society today. The biggest changes made in technology are societies proudest achievements. So with all of this development, we can expect many changes to come to business communication in the future.