When it comes to ShoreTel, I can go on and on about the company. The company has grown to an enormous size due to its hard work and drive to offer the best solutions in business communication. They have consistently lead the industry in customer satisfaction, as well as total cost of ownership. Now while this has already painted a decent picture of ShoreTel, to me 4 words can describe this company even better and why consumers are choosing ShoreTel over the competitor. Below I have listed these words and explained why they do justice for ShoreTel.
Ease: While the architecture going into ShoreTel’s VoIP phone systems is far from simple, the operating of it by end-users is . ShoreTel has gone through great lengths in its engineering to make its systems of the highest quality but with an ultra user-friendly interface for all employees. This simplistic approach has made ShoreTel VoIP phone systems a top player in their industry.
Reliable: ShoreTel’s Business VoIP phone systems are built around a highly reliable architecture designed to protect customers against any downtime. Features such as better server utilization, easy administration and higher application availability during planned and unplanned downtime through a virtual environment. The company doesn’t advertise 99.9999% reliability for nothing.
ROI: I know ROI is an acronym for Return on Investment, but for now we are going to act as if it is a word. ShoreTel customers have reported significant ROI’s due to the amount of savings they have acquired by utilizing ShoreTel’s phone systems. These savings have reached up to 80% compared to competitive solutions. These savings come from better server utilization, energy savings, smaller footprints, etc..
Supportive: The number one concern ShoreTel obsesses over is customer satisfaction. Making sure its customers are satisfied is ShoreTel’s main objective and they strive to go above and beyond when it comes customer service. Independent surveys, carefully monitored customer feedback and industry awards, ShoreTel is able to prove its mission for the best customer support and setting the standard in business VoIP phone solutions.
For more information about ShoreTel and how it can further benefit your company please click here.