Being a mobile worker is both a blessing and a hassle. You have the ability to work from wherever you want, make your own schedule and be out of the office. Yet, with this freedom you can lose out on aspects of being in the office that makes work much easier. For instance, being able to walk over and talk to your coworker or boss when needed.
But, we’re in the age of technology. Technology is allowing us to connect from miles away as if we’re sitting at the same table. Below, we’re going to discuss three pieces of technology that are allowing mobile workforce to work as effectively as if they were sitting in the office.
VPN (Virtual Private Network)
A virtual private network allows mobile/remote workers to access the private network of your business through the internet. This provides them the security and management policies of your business’ private network. This is done through dedicated connections, virtual tunneling protocols and traffic encryptions. It’s almost as if they are connected and sitting at their desk. No need to be in the office to access the information needed to perform their job.
Video Conferencing
Video conferencing has been around for a while but it hasn’t been until recently that they’ve been able to meet the quality to make it effective. It’s known that communication is more effective when you’re able to see the person you’re speaking with. As a mobile employee you lose this ability for more effective communication by only utilizing email, phone and IM. With video conferencing your face to face, yet miles away.
Soft Phones
Soft Phones are great as they allow you to turn your cell phone into your office desk phone. You can call upon customers with your cell phone with your desk phone number. Keeping your cell phone number private. You’re also able to answer phone calls to your desk phone and retrieve voice mails. With a soft phone you’ll never miss out on important calls to your desk because you’re away doing your job.
Business 101, happy employees make a better business. Make your mobile employees happy and more effective so they can grow your business from the outside.
If you’re interested in setting up technology to help your mobile workforce, click here and get in touch with Genesis BCS.