Trendy Technology Blog

The schools and libraries universal service support program, also known as the E-Rate Program, helps schools and libraries obtain affordable telecommunication services, broadband internet access and internal network connections.  This program is administered by the...

ShoreTel was recently awarded by TMC, a global, integrated media company, the 2014 Unified Communications Product of the Year for both ShoreTel Dock and ShoreTel 14.2. The ShoreTel Dock is the first and only business-grade device that transforms the Apple iPhone, iPad...

  So what is it that Houston, Walmart and Starbucks all have in common? Each one of them have gone or are going through a major conversion to LED lighting. Each one has seen the extravagant benefits that LED lighting brings such as cost savings, energy...

SIP trunk technology has been available since the 1990s, but it hasn't been till recently that VoIP services have become more widely obtainable to SMBs. This has come from the push of IP technology by the FCC. The FCC  launched a process for various experiments and...

The Wi-Fi Alliance and Institute of Electrical and Electronics Engineers (IEEE) has recently announced that they have begun development on the successor of 802.11ac, 802.11ax. This new wireless network standard will put more focus on individual device speed rather...

When it comes to ShoreTel, I can go on and on about the company. The company has grown to an enormous size due to its hard work and drive to offer the best solutions in business communication. They have consistently lead the industry in customer satisfaction, as well...

The age old problem for marketers is proving their efforts are yielding results. This has never changed and will always be a primary issue for marketers.  Luckily, in the realm of digital marketing, we have many analytical tools that have made this process much...

One of the main decisions in regards to purchasing a VoIP phone system is whether to go hosted or on-premise. Each avenue brings on its own benefits and challenges, and it is up to the needs of your business  as to which you should use. This is why it's important to...

The Women's Business Enterprise Alliance hosted their annual Expo this past week at the George R. Brown Convention Center in Houston, Texas. This remarkable event brought together more than 150 exhibitors including Genesis Business Communication Solutions and 1,500...

Converting a sales call is a tough task, especially when it is a cold call. Most people don't answer numbers they do not recognize or once they realize it is a salesman just hang up. This is where the numbers game comes in play for sales calls, call so many times...